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Pricing

We employ a tiered pricing model and offer reduced rates for multi-user licenses, group licenses, site licenses, and company licenses. 

Please contact us for an official quotation.

Academic pricing model

We offer licenses for academic purposes at 50% of the official prices.

Maintenance and Support

Each license includes standard software maintenance and support for the first year. After the first year software maintenance and support costs are 25% of the net price per annum.

Extended support packages are available on request.

MXAM Service Levels for Maintenance and Support

Service Standard Extended
Phone support Business hours Business hours
Software updates service Yes Yes
Remote troubleshooting Yes Yes
Max initial respond time 2 Business Days 4 hours
Additional support language package - Yes
Customer code review - yes

 

Which Edition Should i purchase?

Model Examiner is available in two editions - Standard and Enterprise.

Prices for the Enterprise edition can be requested here.

Model Examiner Editions

  Standard Enterprise
No. of licenses included 1 1
User client installation Yes No
Single network installation No Yes
e-Guidelines Server No Opt.
Standard support included Yes Yes

 

Additional support language package

Email support requests from non-English speakers can be answered by MES support engineers for all clients with an Enterprise software maintenance and support contract. Examples of additional languages we support via email are:

  • French
  • Italian
  • Japanese
  • Chinese
  • Hindi
  • ...

 

Customer Code Review: User Defined Model Checks

MXAM allows you to create your own user-defined model checks on the basis of MATLAB M-code. MES Support Engineers can review your model checks and recommend:

  • Best practices
  • Code correctness
  • Solutions to common problems
  • Alternative implementations