Pricing
We employ a tiered pricing model and offer reduced rates for multi-user licenses, group licenses, site licenses, and company licenses.
Please contact us for an official quotation.
Academic pricing model
We offer licenses for academic purposes at 50% of the official prices.
Maintenance and Support
Each license includes standard software maintenance and support for the first year. After the first year software maintenance and support costs are 25% of the net price per annum.
Extended support packages are available on request.
MXAM Service Levels for Maintenance and Support
| Service | Standard | Extended |
|---|---|---|
| Phone support | Business hours | Business hours |
| Software updates service | Yes | Yes |
| Remote troubleshooting | Yes | Yes |
| Max initial respond time | 2 Business Days | 4 hours |
| Additional support language package | - | Yes |
| Customer code review | - | yes |
Which Edition Should i purchase?
Model Examiner is available in two editions - Standard and Enterprise.
Prices for the Enterprise edition can be requested here.
Model Examiner Editions
| Standard | Enterprise | |
|---|---|---|
| No. of licenses included | 1 | 1 |
| User client installation | Yes | No |
| Single network installation | No | Yes |
| e-Guidelines Server | No | Opt. |
| Standard support included | Yes | Yes |
Additional support language package
Email support requests from non-English speakers can be answered by MES support engineers for all clients with an Enterprise software maintenance and support contract. Examples of additional languages we support via email are:
- French
- Italian
- Japanese
- Chinese
- Hindi
- ...
Customer Code Review: User Defined Model Checks
MXAM allows you to create your own user-defined model checks on the basis of MATLAB M-code. MES Support Engineers can review your model checks and recommend:
- Best practices
- Code correctness
- Solutions to common problems
- Alternative implementations








